# Terms of Service

> The Terms of Service governing your access to and use of ThumbPress, including licensing, support, updates, and liability.

- Canonical URL: <https://thumbpress.co/terms-of-service>
- Markdown URL: <https://thumbpress.co/terms-of-service.md>

Last updated: 23 July 2026

ThumbPress is a product created by Codexpert. These Terms of Service (“Terms”) form a legally binding contract between you (“you”, “your”, or “User”) and ThumbPress (“we”, “us”, or “our”) governing your access to and use of ThumbPress, including any related services, updates, support, and documentation (collectively, the “Service”).

By purchasing, downloading, installing, activating, or using ThumbPress in any way, you agree to be bound by these Terms. If you do not agree, do not use the Service.

We recommend reading these Terms carefully. If you have questions, contact us before proceeding.

## 1. Our Services

ThumbPress is a WordPress plugin designed to help users optimize images and manage thumbnails and media on their WordPress sites. Our core offerings include:

- WordPress plugins (ThumbPress and related software packages).
- Technical support for both free and licensed users.
- Software updates and bug fixes for licensed periods.

## 2. License and Usage

All ThumbPress products are released under the GNU General Public License version 3 (GPLv3). This open-source license allows you to use, modify, and distribute the software freely in accordance with the GPLv3 terms.

However, we strongly discourage modifying ThumbPress for redistribution or resale under your own brand or name. You may not claim intellectual property or exclusive ownership over any part of ThumbPress, including modified versions.

Your license key grants access to:

- Automatic updates from our servers.
- Premium features (where applicable).
- Downloads of the plugin and related files.

Activation of the license key is required for full functionality. Each purchase includes 365 days (infinite days for LTD users) of update validity and support (calculated from the date your order is marked complete). Without a valid, active license:

- Updates and premium features will not be accessible.
- You will not be able to download the product from your customer account.

Support and updates are tied to an active subscription or a valid license period. Auto-renewal may apply depending on your payment method.

## 3. Support Services

We provide technical support for ThumbPress to licensed users via support tickets (and potentially other channels as announced). Support is available on regular workdays.

- Pre-sales inquiries are handled free of charge.
- General guidance may be available throughout the week, but in-depth technical support is limited to workdays.
- Custom development, modifications, or additional work may incur extra fees.

We reserve the right to restrict or suspend support if:

- Your site contains explicit, offensive, illegal, or inappropriate content.
- You or your representatives engage in abusive, uncivil, or harassing behavior toward our team.
- You make repeated unreasonable, irrelevant, or excessive demands.

## 4. Updates

We periodically release updates to improve functionality, fix bugs, address compatibility issues (e.g., with WordPress, WooCommerce, and PHP versions), and enhance security. Updates are provided at our discretion during your active license period.

Any custom work or premium add-on services may require separate payment.

## 5. Limitation of Liability

To the maximum extent permitted by law, ThumbPress will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of ThumbPress. This includes (but is not limited to) loss of data, revenue, profits, business interruption, or the cost of servicing, repair, or replacement.

Liability is excluded except in cases of our intentional misconduct or gross negligence.

## 6. No Warranty

ThumbPress is provided “as is” without any express or implied warranties, including (but not limited to) warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

We guarantee the plugin will function in tested environments (compatible WordPress versions, PHP versions, browsers, and WooCommerce setups as listed on the product page). Compatibility beyond those environments is not guaranteed.

## 7. Data Protection and Privacy

You agree not to submit any personal data (as defined under GDPR) or personally identifiable information (as defined under applicable U.S. laws) to us unless we have given prior written authorization.

If you do provide such data without authorization, you will fully indemnify ThumbPress against any costs, damages, administrative fines, legal fees, or expenses related to its processing, removal, or secure deletion.

We handle non-public information collected (e.g., via cookies, analytics tools) in strict confidence in accordance with our Privacy Policy.

## 8. Discounts and Pricing

Any promotional discounts apply only to the initial subscription term or first purchase and do not extend to renewals.

## 9. Term and Duration

This agreement begins when we receive your first payment and continues for twelve (12) months (or the purchased period). It renews automatically upon successful payment for the next term, unless canceled in accordance with our renewal policies.

## 10. Changes to These Terms

We may update these Terms at any time at our sole discretion. Changes become effective immediately upon posting on our website. Your continued use of ThumbPress after changes constitutes acceptance of the updated Terms.

## 11. Entire Agreement

These Terms represent the complete agreement between you and ThumbPress regarding the Service and supersede any prior agreements or understandings.

For questions, contact us through our support channels.

## About ThumbPress

ThumbPress is a WordPress plugin for image optimization and thumbnail management, built by Codexpert. It runs on your own server: compression, WebP/AVIF conversion and cleanup all happen locally, with no third-party image API and no per-image credits.

- All features: <https://thumbpress.co/features>
- Pricing: <https://thumbpress.co/pricing>
- Documentation: <https://thumbpress.co/docs/>
- Blog: <https://thumbpress.co/blog/>
- Support: <https://help.pluggable.io/new-ticket/>
- WordPress.org listing: <https://wordpress.org/plugins/image-sizes/>